Refund policy

Do you offer exchanges and returns?

Due to hygiene reasons, all our items are strictly non-exchangeable and non-returnable.​

What if there is a defect in the item I received?

At Calithea, we perform quality checks on every item before mailing them out to you. In the event that you have received a defective item, we sincerely apologise. Please contact us at hello@calithea.co with your order number, a photograph of the defect and a brief description. Exchanges and returns will be evaluated on a case-by-case basis.